Consumers who prefer to pick up their packages at a convenient neighbourhood location with extended business hours over home delivery. UPS are a global courier and this service is offered not just in the UK but in most countries across the globe. If this service is available in your region then the option will be visible at the checkout stage.
How Long Does Delivery Take?
The delivery period is varied but in general, within the UK it is 1-2days after dispatching from Translife. For European address, the cost and delivery period depending on the Access Point Service selected i.e 1-3 days or economy 3-6 working day service, the options will be provided to you for your consideration.
How much does it cost?
For the UK the fixed price is £7 up to a weight of 5kg. For shipments outside the UK, we will provide a quote at the order stage.
Can I select my Access Point Delivery Address Yes it can be added into the delivery address field if you wish or we can send a list of nearest options to you.
Designed to fit around your busy lifestyle. The DHL Service Point network involves shops, garages, off-licences and other forms of outlets that act as your personal post box. You will find that in most instances there is a DHL Service Point facility within 1-3 miles from your home. The way it works is very simple. You can check the nearest available DHL SERVICE POINT by using THIS LINK
You can select the DHL Service Point as your delivery option at the checkout stage. When the parcel is ready for dispatch we will come back to you with options as to the nearest available collection points. All you have to do is select the best option for you. Our system will send a notification via email with the tracking number of the parcel. You can either use the link on our site or the DHL tracking system to establish where your parcel is. DHL will notify you via SMS when the parcel is available for collection at the selected collection point.
When collecting parcels, please be aware of the following:
1. You will need to take your pick-up code which will have been emailed or texted to you with you to your DHL Parcel UK ServicePoint.
2. You will need to provide photographic proof of identity to collect your parcel, e.g. Passport or Driving License.
3. You must collect the parcel within 10 days of the date received by the ServicePoint, otherwise, the parcel will be returned to Translife.
Sometimes parcels are unavoidably delayed, before leaving to collect your parcel please check it has arrived at the ServicePoint, by entering your shipment number on our Tracking website. The parcel status will show that the parcel is at the ServicePoint and available for collection.
